Field Engineering Services

Expert On-Site IT Support, Anywhere You Need It

Our Field Engineering Services provide reliable, on-demand technical expertise to manage your IT infrastructure globally. We take away your IT headaches, leaving you to concentrate on what you’re good at.

Your Hands-On IT Partner in the Field

In today’s distributed world, managing IT assets across multiple locations can be a significant challenge. Tech Dravin’s Field Engineering Services act as an extension of your team, providing skilled engineers for everything from routine maintenance to emergency support. We offer global reach with local knowledge and language capabilities, ensuring your IT operations run smoothly, no matter where your business is located.

Service Models Tailored to Your Needs

We understand that every business has unique support requirements. That’s why we offer flexible, tailored solutions to provide the right level of service at the right time.

  • Dedicated Engineers For large projects or ongoing IT support, our dedicated engineers work on-site as a seamless extension of your team. We handle the entire search, recruitment, and training process, ensuring you get fully briefed professionals who can hit the ground running.
  • Scheduled Visits A flexible solution that provides a useful halfway point between full-time and break-fix support. Our expert engineers can provide routine on-site visits to handle all your non-emergency IT challenges and provide ongoing maintenance.
  • Dispatch Engineers (Break-Fix) Our dispatch engineers are the emergency services of IT support, available on call 24/7, 365 days a year. When critical issues arise, we dispatch qualified engineers to resolve them in real-time, fully supported by spare parts and expert logistics services.

Infrastructure & Network Support

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Wi-Fi Site Surveys & Installation

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CPE Installations

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Rack and Stack

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Cabling Installation

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Circuit Quality Testing

A Process You Can Trust

We deliver our services through intelligent automation and a structured Field Service Management process that ensures accountability and transparency at every stage. From initial case management and dispatch to client sign-off and service reporting, every task is tracked. Our engineers are qualified to Levels 1, 2, 3, and beyond, and their performance is measured against agreed-upon Service Level Agreements (SLAs) for your business. nostra, per inceptos himenaeos. Maecenas vitae urna rhoncus dui pretium mollis.